Mediators evaluating substantive online mediation infrastructure several years into the substantive adoption of online formats encounter substantive patterns about what tools support effective online mediation work and what tools have failed substantively. The substantive evaluation matters because the online format has become substantive infrastructure for most mediation practices, and the substantive tool choices substantively affect case outcomes.
What has worked substantively
Reliable video platforms that support substantive substantive multi-party engagement. Document collaboration tools that support substantive substantive parties’ substantive engagement with substantive working documents. Scheduling infrastructure that supports substantive substantive multi-party coordination. Substantive substantive recording capability where parties substantively consent and substantive purposes substantively warrant.
What has failed substantively
Substantive overengineered platforms that introduce substantive friction without substantive benefit. Substantive integration attempts that produce substantive complexity exceeding substantive substantive benefit. Substantive technology choices that exclude substantive parties without substantive technical infrastructure.
What is next
Substantive integration of substantive collaboration platforms supporting substantive document development. Substantive integration of substantive substantive financial analysis platforms supporting substantive joint substantive analytical work. Substantive integration of substantive video and substantive document infrastructure supporting substantive substantive seamless process.
Substantive process considerations
Substantive online mediation requires substantive substantive process design that respects substantive substantive online format constraints. Substantive substantive parties’ substantive engagement requires substantive substantive process adaptation. Substantive substantive mediator infrastructure requires substantive substantive ongoing development.
How VennBoard supports the practice
A mediation practice with substantive online infrastructure produces substantive engagements that benefit from substantive operational infrastructure aligned with the online format. VennBoard provides the structured workspace where mediator cases are managed.
If you are a mediator developing substantive online mediation infrastructure and looking for the case-management infrastructure that supports the practice, visit VennBoard.com to learn how VennBoard fits into your work.